FAQ

KÀLM FAQ – Frequently Asked Questions

❓ What is KÀLM?

KÀLM is a premium wellness brand rooted in Ayurvedic tradition. We create modern, natural supplements designed to support energy, focus, sleep, and overall vitality—powered by ingredients like pure Himalayan Shilajit.

🚚 Do you offer free shipping?

Yes! We offer free standard shipping on all orders within the United States. No minimum required.

🌍 Do you ship internationally?

Not yet—but we’re working on it. For now, we ship exclusively within the USA.

⏳ How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery usually takes 3–6 business days via standard shipping. During peak seasons, processing may take slightly longer.

🧾 How do I track my order?

Once your order ships, we’ll email you a tracking number you can use to monitor your delivery on the carrier’s website.

💸 What is your refund policy?

We offer a no-return, full refund policy. If you’re not satisfied, you don’t have to send the product back.
Just email us at info@trykalm.com within 15 days of purchase with:

  • Your order number or purchase email

  • A photo of the product you received

We’ll process your refund to your original payment method within 5–7 business days.

🍬 How should I take the gummies or honey sticks?

Gummies: Take 2 per day—any time that fits your routine.
Honey Sticks: Stir into warm water, tea, or take directly. One stick per day is recommended.

🧪 Are your products tested?

Yes—every product is lab-tested for quality and purity, including tests for heavy metals and contaminants. All our products are vegan, non-GMO, and free from additives like sugar, corn syrup, and artificial colors.

📞 How do I contact customer support?

You can reach us anytime at:
📧 info@trykalm.com